privacy policy

About Go-Vital

• Name of entrepreneur: Health & Leisure Platforms B.V.
• Trading under the name: BedrijfsFitnessOnline
• Business address: Elisabethhof 19, 2353 EW Leiderdorp
• E-mail address: info@go-vital.nl
• COC number: 51847914
• Availability: Monday to Friday from 09:00 to 17:00

Privacy statement Go-Vital

Welcome! This is the privacy statement of BedrijfsFitnessOnline, located at (2353 EW) Elisabethhof 19, in Leiderdorp (hereinafter: “GO-VITAL“, “BFO“, “ we“, “we” or “us“). GO-VITAL  takes the privacy of its Customers, Partners and Participants very seriously. In accordance with the General Data Protection Regulation (‘AVG‘), GO-VITAL  handles your personal data with care. That is why we are happy to explain the role and the way in which GO-VITAL collects and uses data on its Platform or otherwise.

For questions you can send an e-mail to info@go-vital.nl.

Definitions 

Subscription: subscription for use of a Partner’s Vitality Offering that a Participant concludes via the Platform on the basis of the Customer’s Agreement.

Participant: an employee or member of the Customer, or a tenured associate of an employee or member of the Customer who can obtain a Subscription through the Customer.

Customer: a company or membership organization that concludes an Agreement on behalf of its employees or members.

Customer Account: Client’s overview page on the Platform, which is accessible after registration and after the Customer has logged in to the Platform.

Agreement: the agreement between GO-VITAL and the Customer with regard to the Customer’s use of the services of GO-VITAL, including the Platform, and which entitles the Customer or the Participants to a group discount on Subscriptions concluded via the Platform for the Vitality Offer of our Partners, including any written amendments thereto.

Partner: a gym/club affiliated with GO-VITAL or other provider of vitality services that offers Subscription(s) via the Platform.

Platform: GO-VITAL, the online portal, available via www.bedrijfsfitnessonline.nl and /or www.go-vital.nl, or the GO-VITAL mobile application.

What does GO-VITAL do?

GO-VITAL  offers Partners the opportunity to make their vitality offer available to Customers and Participants on its Platform. On the Platform, Customers can sign up to receive a group discount on Participant Subscriptions. Participants can then register via the Platform with one or more of the Partners affiliated with GO-VITAL  to take out a Participant Subscription.

What personal data do we process?

This Privacy Statement provides information about the processing of personal data of Customers, Partners, Participants and other visitors to the Platform. We also place cookies (if necessary after your permission). More information about this can be found in our Cookie Policy.

We process, among other things, the following personal data of Partners, Customers and Participants:

• personal and business (contact) data (such as name, address, e-mail address, telephone number, gender, date of birth, company name and position);
• the content of your communication with us, for example when you approach us by e-mail, telephone, via social media or otherwise or when you request a brochure via the Platform or fill in a GO-VITAL lead card or the contact form;
• possibly bank and payment details;
• credentials.

We process, among other things, the following personal data of other visitors to the Platform:

• Platform visits and click behaviour;
• IP address;
• duration and time of the visit of the Platform;
• use of social media.

What do we process personal data for?

We collect your personal data for the purpose of our services, in the context of making the vitality offer of various Partners available to Customers and Participants. The personal data of Partners, Customers and Participants is processed for the following purposes:

• enable Participants and Customers to make use of Partners’ vitality offerings (with a discount);
• administrative purposes;
• providing information;
• assessing a job application;
• improve the service or other business purposes;
• marketing purposes;

The personal data of other visitors to the Platform are processed for the following purposes:

• compiling user statistics;
• securing and improving our Platform;
• improve our services.

Basis of processing 

In order to be allowed to process your data, the processing must be based on one of the principles of the GDPR. In the case of GO-VITAL   this is – depending on the specific personal data – on the basis of an agreement, a legal obligation, a legitimate interest or permission. If you do not provide certain personal data, you may not be able to use the Platform and/or the vitality offer of one of the Partners or you may not be able to experience all the functionalities of the Platform.

For the possible conclusion of an agreement: for the execution of certain agreements, GO-VITAL  will have to process your data. Examples of this are the processing of personal data in connection with the execution of an agreement between the Partner, Customer and/or Participant and GO-VITAL; and processing personal data in connection with the collection of payments.

For our legitimate business interests: we use your personal data to improve our services and to better understand and target our Platform visitors, both on an aggregated and individual level. to approach. In addition, we use personal data for statistical and research purposes or for marketing purposes, to inform our existing customers about services or special promotions of GO-VITAL that may be of interest.

On the basis of your permission: with your prior permission, GO-VITAL  can process your personal data for marketing purposes, for example to announce a promotion period by e-mail. You can always withdraw your consent.

To comply with our legal obligations: GO-VITAL   also uses your personal data, as described in this Privacy statement, to keep adequate business administration, to comply with legal requests from government agencies or the courts and to comply with applicable laws and regulations.

Sharing personal data 

Only authorized employees within GO-VITAL   have access to your personal data insofar as this is necessary in the context of the performance of their work at GO-VITAL.

Via the GO-VITAL platform, live video calling sessions can also be held with a coach. GO-VITAL uses the TheONE Platform of Lookalong B.V. for this. The coach is independently responsible for the processing of personal data collected during a session. GO-VITAL has entered into a partnership with Lookalong B.V. concluded a (processor) agreement.

GO-VITAL  may share your personal data insofar as this is necessary for the realization of purposes as described in this Privacy statement, for example sharing data of Customers and Participants with our Partners so that Customers and Participants can make use of the vitality offer. Your personal data may also be part of the transaction in the event of a merger or acquisition.

GO-VITAL  may disclose your personal data to public authorities if this is necessary in the context of applicable legal obligations. GO-VITAL   can also provide your personal data to third parties to support the performance of its tasks. Written agreements are made with these third parties about the processing and security of personal data.

In addition, we will not disclose the personal data you provide to us to third parties without your express prior consent.

Transfer of personal data 

Unless otherwise stated, we process and store your personal data in the European Union. Our service providers may transfer your personal data outside the European Economic Area (“EEA“) to a country that does not offer the same level of protection under European law. In that case, we will take the necessary steps to ensure that your personal data is sufficiently protected, such as drawing up EU standard contracts with parties located outside the EEA.

Retention periods 

We do not store your personal data for longer than is necessary in light of the purposes for which it was obtained and as set out in this Privacy Statement. We are required by law to keep some data for a certain period of time

It is possible that – after the end of the service – we have to keep certain personal data for our administration or because of a legal obligation. Where possible, we will pseudonymise or anonymize your personal data as much as possible.

Your rights 

If we process your personal data, you have the right to view, have it corrected, deleted or limited under certain circumstances. You can also sometimes object or request transfer of your personal data. To submit a request to us in this context, please contact us via info@go-vital.nl. If in doubt about your identity, we may ask you to identify yourself first.

Right of access and correction: If you want to know whether we process your personal data or if you want to change your personal data, you can contact us.

Right to erasure: Under certain circumstances, the GDPR offers the option of having personal data erased. We assess whether such a request can be executed. In some cases we have to keep your personal data, for example due to a legal obligation, to facilitate the services of Partners or to ensure (once) that you do not receive any messages from us.

Right to data portability: Insofar as we process your personal data on the basis of consent or for the execution of an agreement with you, you have the right to store this data in a structured , common and machine-readable form, and if technically possible to have it sent by us to another responsible person.

Right to object: : You have the right to object to the processing of your personal data for marketing purposes.

Right to restriction: : You can contact us with a request to restrict the processing of your personal data if you believe that your personal data is incorrect, the processing is unlawful, you need it for a legal claim or you have objected to its processing.

Right of objection: To the extent that we process your personal data on the basis of a legitimate interest, you can object to further use of your personal data for your specific reasons.

Right to submit a complaint: Finally, you have the right to file a complaint with the Dutch Data Protection Authority if you believe that your personal data has been collected by us. are used in violation of this Privacy Statement or the GDPR.

Questions or contact 

If you have any questions about this Privacy statement, the way in which we process your personal data or if you want to exercise the above rights, please contact GO-VITAL via the contact details below:

BedrijfsFitnessOnline | Go-Vital
Elisabethhof 19
2353 EW Leiderdorp

E-mail: info@go-vital.nl 

Changes 

Our Privacy Statement may be revised from time to time. If it concerns a fundamental change in the nature of the use of your personal data or if the change is relevant to you in some other way, we will ensure that we make this information known to you well in advance of the change.

Last updated on October 27, 2020.